Journey mapping in 2024 -Webinar

Insight is more important than ever for organisations aiming for growth, but turning observations, information and data into actionable insights can be difficult. Journey mapping has undergone a transformation in recent years, making it a key tool for insight and decision-making at all levels of the organisation.

Key topics:

- The valueof customer journeys / introduction
- From userand customer journeys to fractal journey mapping
- Fractaljourney mapping in practice
- Tools and methods
- Open dialogue


Price: Free of charge
Duration: 30 min.
Language: Danish

→ Link to video  

Katrine Ly
UX and Insights Manager,

Katrine Ly,
Researcher & Service Designer,