Designing IDA’s channel strategy with a journey-mindset
IDA (The Danish Union for Engineers) faced fragmented digital experiences across its digital channels, risking member frustration and missed opportunities for engagement. Together with IDA, we developed a unified channel strategy to connect their digital ecosystem into a seamless, member-centric journey — laying a strategic and practical foundation for relevant, engaging, and consistent experiences across the entire member lifecycle.
A journey-led approach to redesigning dao’s web and app experience
Sending or receiving a package should feel seamless — from buying postage to tracking delivery. Together with dao and tech partner Abtion, we redesigned send.dao.as and the dao app to create a cohesive, user-centered experience.
A digital-first brand evolution
What happens when tradition meets transformation? For Lån & Spar Bank, it sparked a digital renaissance—one that honors legacy while inviting a bold, modern identity to emerge. DAY21 partnered with the bank to breathe fresh life into the brand, crafting an appealing and welcoming expression that stretches across every channel, digital and beyond.
The result is a visual language that not only resonates with today’s audiences but offers inspiration for tomorrow. Are you ready to see what happens when a story is reimagined pixel by pixel?
Designing support experiences that spark connection: dao’s AI chat assistant
In an industry where speed, convenience, and trust define customer loyalty, dao wanted to take its customer service experience to the next level. Together with dao and our partner Abtion, we created a conversational AI assistant that empowers customers to get instant answers in their own words — reducing friction, improving satisfaction, and freeing up dao’s team to focus on complex needs. Since launch, the AI assistant has significantly cut repetitive inquiries and provided actionable insights to improve content and service delivery.
Media intelligence in your pocket
How do you distill a universe of media insights into the palm of your hand? This was Infomedia's challenge. Through spirited collaboration, our UI and UX design expertise transformed comprehensive data into an intuitive, pocket-sized app. The result? A new standard for media monitoring—an elegant, powerful tool for crucial intelligence, accessible anywhere, anytime…
Building a brand from a single great idea
How do you turn one brilliant idea into a thriving brand, an intuitive app, and a complete digital ecosystem? We did just that with Wolfpack. It started with a vision to revolutionize company digitalization and payments. From there, we built a unique visual identity, blending playfulness with purpose, and meticulously designed their entire platform. Today, Wolfpack is a fully realized transaction flow ecosystem, a testament to continuous refinement.
A unified customer portal for airlines all over the world
Infare, a leader in air travel data, faced the challenge of unifying its diverse product portfolio for the world's top airlines. We transformed their customer experience, developing a unified platform in under eight months. Clients now manage products, access support, and discover new tools in one seamless space.
Uncorking Digital Elegance Jero Wine
Jero wanted to demystify wine investing, making it effortless for all… We crafted a brand identity and seamless UX/UI, harmonizing serious trading with the art of fine wines. The result? A digital experience as refined as the investments themselves.
A digital tribute to Scandinavian simplicity
How do you translate a design philosophy known for its function, simplicity, and quality into a compelling digital experience? For the new Strand+Hvass website, we embarked on a collaborative journey to create a digital tribute to Scandinavian design. The result is a website built around a strict grid and refined typography, ensuring the duo's extensive catalogue of work always remains the focus. The digital space serves as both a curated cover for their renowned projects and a personal gallery for their individual creative experiments…
Designing high productivity with intuitive interactions
How do you craft an unprecedented level of intuitiveness for a complex productivity tool? We partnered with Omnidocs to design a new tool for the Microsoft Suite, focusing on seamless UX/UI and keyboard-only accessibility. The result is a highly detailed concept that redefines user interaction…
Forging a green identity
How do you give a voice to the green transition? For Grøn Industri, we crafted a strong brand identity to champion a sustainable future. Through close collaboration, we developed a dynamic logo inspired by wind turbines, creating a distinct symbol for progress across all platforms…
